Privacy Policy
How Growcrlivingir collects, uses, and protects your personal information
Last updated:
Introduction
Growcrlivingir operates candle-making workshops in Auckland, New Zealand. We are committed to protecting your privacy and ensuring your personal information is handled in accordance with the Privacy Act 2020 (New Zealand) and the Information Privacy Principles. This Privacy Policy explains how we collect, use, and safeguard the data you provide when booking our workshop services or contacting us through growcrlivingir.ddd.
If you do not provide information we reasonably need (for example, contact details for a booking), we may not be able to complete your booking or respond to your inquiry.
Information We Collect
When you interact with our candle-making workshop services, we may collect the following information:
- Name and contact details (email address, phone number) when you book a workshop or submit an inquiry
- Workshop preferences such as preferred dates, class types, and group size requirements
- Payment information for workshop bookings (processed securely through third-party payment providers)
- Any specific requirements or allergies related to fragrances used in our candle-making sessions
- Technical data such as IP address, browser type, and device information when browsing our website
How We Use Your Information
We use the information collected to:
- Process and confirm your candle-making workshop bookings
- Respond to inquiries about our workshops, materials, and packaging options
- Send workshop reminders and preparation instructions
- Improve our candle-making workshop services and website experience
- Comply with legal obligations in New Zealand
Workshop-Specific Data
For our candle-making workshops, we may collect additional information to ensure a safe and enjoyable experience:
- Fragrance sensitivities to accommodate during scent selection
- Group composition for private workshop bookings
- Special occasion details if you are booking for events like birthdays or team building
Data Sharing
We do not sell your personal information. We may share data with:
- Payment processors to complete workshop booking transactions
- Analytics providers to understand website usage patterns
- Legal authorities when required by New Zealand law
Data Security
We implement appropriate security measures to protect your information from unauthorized access, alteration, or disclosure. All data transmission through our website uses secure HTTPS protocols.
Retention of Personal Information
We do not keep your personal information longer than is necessary for the purposes for which it may lawfully be used (Principle 9, Privacy Act 2020). We retain booking and contact data for as long as needed to fulfil the booking, provide customer support, and meet our legal obligations (including tax and business records as required by New Zealand law). You may ask us to delete your data where we have no lawful reason to retain it.
Privacy Breaches
If a privacy breach occurs that has caused serious harm (or is likely to), we will notify the Office of the Privacy Commissioner and affected individuals as required under the Privacy Act 2020.
Your Rights
Under the Privacy Act 2020 (New Zealand), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your data where applicable
- Withdraw consent for marketing communications where we rely on consent
If you are not satisfied with how we have handled your personal information, you may make a complaint to the Office of the Privacy Commissioner (privacy.org.nz). We will cooperate with any investigation.
Contact Us
For privacy-related inquiries regarding our candle-making workshop services, please contact us at:
Email: customer@growcrlivingir.world
Phone: +64 217 634 71
Address: 4D Morrin Road, Mount Wellington, Auckland 1072, New Zealand